How to present Customer Service on a resume
When seeking a customer service position, it’s crucial to include your knowledge and experience on your resume. A professionally written resume can make huge difference when you apply for the job you’ve been hoping for. The team at Melbourne Resume Writing Services, we specialize in writing resumes to help you stand out from the crowd. In this post, we’ll discuss tips on how to convey the quality of service you provide on your resume.
- Use action verbs: When you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively engaged in your customer service activities and are able to show results.
- Be specific about your job duties and responsibilities. Be clear when describing your service experience. Instead of using the phrase "worked in customer service," mention that you "managed a team of customers service agents and handled customer complaints."
- Give metrics: Include pertinent metrics such as customer satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Make your resume more tailored: Customize your resume to match the customer service job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. you submit it to ensure it’s error-free. If you need help take advice from a professional at Melbourne Resume Writing Services.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant work experience and expertise. Make sure you make your resume specific to the specific job you’re applying for , and check it for errors before submitting it. Melbourne Resume Writing Services can also assist you in writing a powerful resume that showcases your talents as well as your experience.
